Wednesday, June 1, 2011
Something Different...
Get ready for something new in July. I'll give it a hint. It involves lights, cameras, and action.
Monday, December 27, 2010
Ms. New Year, New Plan
Ms. Joy,
2010 has been yuck. It really, really stunk up the place. I didn't get much work and I definitely didn't get noticed. I've thought about this a lot and I think where I went wrong was not having a real plan in place. I want to publicize myself and get out there more but it's not coming together because I'm not sure what to do with what I've got.
I put up an exceptionally boring website. It took a lot of work to make my site so boring. I broke down and got a Twitter page but I still don't understand twittering or tweeting, I haven't been doing that. I put a mailing list together but I don't know how to use it and what kind of news to send out since there wasn't really any news on my end.
I think by now you can understand what's going on and not going on with me. Do you have any PR tips or advice on how to prepare myself and my efforts for 2011?
― Ms. New Year, New Plan
Ms. New Year,
I don't just have some tips, I have a DO list. Here are ten way to strengthen your 2011 PR plan.
10. Strategy. Your first New Year's resolution has to be making a plan that will simplify your life. Map out solid directions. Running in a zigzag serpentine pattern is the right plan when you're being chased by car but it sucks as a PR strategy.
First, evaluate your materials, contacts, and outreach. Your materials are everything that you can use for publicity purposes and include your website, press kit, social media, photos, business cards, etc. Your contacts are ALL of your contacts including your mama, Aunt Gina, and that business contact that you never followed up with.
Your outreach is how you determine how you're using materials and interacting with your contacts. Make a "Strong" column and a "Weak" column. Start placing each of your materials and each of your contacts in the appropriate column. Keep the strong things strong. If weak point can be strengthened, give it the reinforcement it needs.
9. Out With the Old. I bet you have a ton of old email that you haven't even looked at sideways. Go through it. See what you've been missing. If you accidentally left correspondence unanswered, respond please. Open those old newsletters that you've gotten from friends and acquaintances. Read them! You may be surprised what you find: chances to collaborate, a new magazine that you would love to pitch, even a company you should get contact.
8. In With the New. Get more inter-connected to your new contacts. Find them on the social media that you use and make sure they know how to find you. This is also a great time to check out new technologies that can make communicating easier. If you're overwhelmed by Twitter and Facebook being separate on your cellphone, try Tweetdeck. If you need more from your Twitter lists, try Formulists. See if you can use Gist can help you streamline your contacts social media and news.
7. Jazz It Up. If your materials look old and busted, give them new hotness. Take new photos and update your press kit. Add sizzle to your bio. Change your Twitter background. Redo your blog design. Try a new newsletter format.
6. Reconnect. Should old acquaintances be forgot? Hell no! You better get back in touch with folk! The holidays and New Year are great beards for reconnection when you went MIA (or they did). Reach out with well wishes through greeting cards, personalized emails, phone calls, texts or, even a handwritten letter. We don't see too much of that lately and it adds a special touch to rekindling a valued relationship. Please don't blab incessantly about yourself. Find out what their news, too.
5. Make Your List & Check It Twice. Create your media lists and go all out. Generate databases for magazine, TV, online, and radio contacts. Include bloggers that suit your story needs. Now you can start building the relationships.
4. Categorize. Outreach goes in more than one direction. It’s not just about how you're reaching out to them people. To dig deeper, look at what they do with the information you give them and how much information they give you. What is valuable varies from person to person, so use your own measurements and figure out your MVP's and VIP's. Notice who always retweets you or comments on your Facebook status, reads your newsletter, and gives you referrals. These are the people that like you.
3. Give Gifts. 'Tis the giving season. Embrace it. Don’t be silent because you don’t have self-centric news to thrust at people. Stop worrying about what you're going to broadcast and start thinking about how you can benefit people. Do something special and unexpected for your MVP's. If you don't have news but you have $10, ask your valued people to send you their Amazon wishlists so that you can surprise one of them. Your gift doesn't have to cost money, though. Blast out interesting info that you stumble upon that will benefit your mailing list.
2. Make Some Consistent Noise. Vow to be consistent with your outreach for 2011. If you blog every two weeks, keep it up and avoid those four month stretches of silence. Consistency births trust.
1. Check Your Calendar. Since we're thinking ahead, really think ahead. Put key dates into your PR plan. For example, there's a month for almost everything. If you’re passionate about heart disease, a Google search will reveal that February is Heart Awareness Month. The American Heart Association is all over it. Seek events that you can participate in for the month, connect to the right companies and individuals, and incorporate this date into your PR plan.
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Can't remember all of this? Download this Do! list for free via Scribd here! |
Thursday, December 16, 2010
Ms. Facing
Ms. Joy
A few years ago I did a reality show, a really embarrassing reality show that I hate to talk about. It gave me a lot of recognition and some loyal fans. Most people who watched the show really liked me and still do.
No fortune came with my fame, though. It also didn’t do a damn thing for my acting career. I think it’s made it harder for me to get the kind of acting roles I want. People consider me a “reality” star and don’t offer me gritty roles or consider me for anything other than a no-budget indie comedy.
I had no idea this would happen. When I moved out to California to pursue my dreams of acting on the big screen, I thought all work was good work and any publicity was good publicity. I was so happy to land a gig that would get me on TV and in front of peoples’ faces that I never considered negative things.
I thought that fame was fame and fans were fans and the reality show would help me change my career like it did for Jacinda Barrett. She ran around naked on the Real World and still lands movies like “Bridget Jones” and “The Namesake.” I didn’t do anything nearly as risqué as what she did.
I just feel like I’m starting all over again and this time, with less respect from others than ever before. I want a career in film. I want gritty dramatic roles that challenge me. I want to be seen in a completely different way than I’m being seen now.
Should I just bite the bullet and own up to my past? Or should I drop it from my bio completely? What about the YouTube clips? How can I create an image that will show me the way I want to be seen?
―Facing Reality

Thursday, December 9, 2010
Ms. Ingenue
Ms. Joy,
I’m not sure what to do. I don’t have a manager or a mentor. I’m pretty much on my own in this regard and just getting lucky to find work. People back home are still shocked that I moved to LA.
I recently landed a TV show on one of the cable networks. The network has actually been publicizing the show a lot and it’s getting some buzz. It just premiered last week and so far the ratings are really good.
I spent over 3 months on set, so I know I have screen time, but of course I have no idea how much of my role was cut or included yet. I’m not a lead or anything, just one of the recurring, quirky characters. I haven’t told anyone that I’m in this show. Should I?
I’m still waiting for my episodes to start airing. They should be on 3 weeks from now. I don’t want to start telling everyone I’m on the show and then find out that my role has been cut down to 5 seconds.
What should I do?
― Ingenue in Irvine
Thursday, December 2, 2010
Mr. Carpet
Ms. Joy,
Last month, I got to attend a friend’s movie premiere in NY. I’m a working actor in the city and I mostly do character work. When my friend flew in for his premiere, he invited me to tag along. Truth be told, tagging along was all I planned to do. My boy had other plans and pulled me onto the red carpet. It was my first red carpet. I wasn’t prepared but I manned up and took my photos. That went really well.
The next part went really wrong. I’ve never done an interview and when I found myself in front of a camera crew, I froze. I stuttered. I sounded completely stupid. I stumbled over the name of my current show. I forgot to even mention the movie I just did opposite some big names.
I’m bruised but I’m not giving up. Now that I’ve done a red carpet, I want to do more. Do you have a quick tip on how I can be better prepared for the next one?
―Barely Carpet Burned in Brooklyn
Monday, November 22, 2010
Ms. Strumming
Ms. Joy,
I have a new online guitar lesson business and I struggle with being in the limelight. I think it's because I'm not comfortable with my looks and, especially in person, I get nervous when I'm being looked upon by others with anticipation or judgment. I've tried all the online marketing ideas I can think of that don't require me to personally be the center of attention, but my website is still hardly known and visited. Do you have some new publicity suggestions?
―Strumming in San Francisco
View my video column response to Ms. Strumming below:
Monday, November 15, 2010
Mr. List Builder
Ms. Joy,
For the past four years I’ve been promoting my private fitness services in the Boston metro-area. I offer clients mobile services as well as access to my private studio. My team has gathered a mailing list of over 8,000 friends, family, and associates but, we’re not successfully growing our Facebook fan page.
We currently have 100 fans. Out of these 100 fans, we’re lucky to have 4 or 5 actually comment or even email us. Come to think of it, our open rate for our mailings is only 40% and the newsletter has never actually resulted in sales for us or potential client inquiries.
I’m starting to suspect that we’re not engaging our list. Do you have any tips for growing our fans and engaging them?
―List Builder in Boston
Mr. List Builder,
Suspicions can be good and, in your case, it seems your instincts are spot on. It’s difficult to imagine how you can have a mailing list of 8,000+ but struggle to get over 100 fans on Facebook. This may be able to be resolved by asking yourself Who? and What?
Sheer numbers are not the most important thing when it comes to growing a mailing list. You can have a million people but if these people aren’t interactive, what is your list really doing for you? A mailing list of only 10 people who are all spending money, interacting, and promoting your brand for you are worth more than 1,000 silent folks who never even open your mailings.
First, take a real look at who comprises your list. It's time to channel your inner CIA-operative and gather valuable intel. Categorize how many are friends, how many are family, and how many are associates. Out of these people, figure out who would make good brand ambassadors and help spread the word about your business. Figure out what your list spends money on and what kind of money they spend on services like yours. If you don’t have any of this info and are clueless about answering these questions, that’s your first sign that you don’t know enough about your list.
After you figure out who is on your list, you then need to figure out what your people want. If they’re not interacting, it is probably because they don’t understand how interacting with you will benefit them. Incentive is a great way to engage. Most business people think a sale is the best way to entice but, you may need to start with a contest. A contest is something they can win without having to spend money and everyone wants free stuff.
Invite your list to fan you on Facebook and offer them a chance to win something they want if and when they become a fan. Facebook fan pages are set up under your business name but they really belong to the fans.
These methods can get you started. To keep growing that fan base, you’ll have to keep communicating with and learning about your people. Knowing them is the only way to know what they want.
Keep rising!
Joy
Thursday, November 11, 2010
Ms. Lost Angeleno
Hi Ms. Joy,
I have been acting for over 10 years in New Zealand and Australia. I’m really well known back home in New Zealand although I haven’t done any work there recently. I moved to LA ten months ago and haven’t been working much here, either.
I’m very experienced and smart but I don’t know the right people just yet. I’m slowly getting there. I need to get in front of top Casting Directors and Agents. I have US theatrical representation but I need better agents. I don’t have a Manager here so I don’t really have anyone making introductions for me in LA.
I’ve been handling my own publicity and put together a website, I listed myself on nowcasting.com and lacasting.com. I also have a Twitter and Facebook page. Nothing’s really happening from any of those sites, though.
There are lots of reasons for me to stay in the US career-wise. But me not working back in New Zealand and staying in front of the people who know me is killing my career. I feel like I’m drowning. I don’t know what to do to get things going here and keep things fired up back home. I don’t know how to meet the right people. I’m not sure how to get myself out there. What should I do?
- Lost Angeleno from New Zealand
Ms. Lost Angeleno,
It’s gutsy as hell to literally jump across the world for your career. Yet, that gumption means nothing without a plan of action. Your letter listed desires but, no game plan. You can dream about a better agent and want to meet top casting agents but there is no magic formula that forces the world to fulfill your wants.
So, you need to have backup strategies if your desires don’t materialize as is. PR is a great way to elevate and expand your connections and thereby your possibilities. Your PR plan should encompass networking in the states, staying connected to your New Zealand contacts and fans, and leveraging what you’ve already done.
The first thing that most actors stress out about is getting representation. Still, you may never get an agent or manager- at least, not the ones you want. Worst case scenario is that you never find someone to introduce you to casting directors. Perhaps you should shift your focus to networking with producers and directors. 9 times out of 10, they’re the ones making the final casting decisions anyway. Plus, they’re rarely pummeled by tons of emails from actors begging for work, unlike casting directors.
If you have acquired NZ-based contacts and a fan base, don’t lose those people due to silence. Communicate and stay connected. Create a newsletter. Find countrymen on Facebook or Twitter that have common interests and network with them directly. Reach out to other New Zealander actors who are now based in the states.
Social media isn’t just a way for you to keep talking to people you already know. It’s also an amazing way to be gregarious and establish new connections with strangers.
Since you acquired career momentum back in NZ, keep using it. Connect with the New Zealand consulate and New Zealand film groups with offices in LA. Reach out to New Zealand press outlets that have covered you in the past and pitch them a story about your move to the states. Involve yourself in New Zealand charity efforts and be one of their US-based ambassadors.
There are things that are in your immediate power to change and things that are out of your control. Take control of what you can, mainly, your personal game plan. Strategize, nurture the connections you already have, expand your network, and leverage your value.
Keep rising!
Joy
Thursday, November 4, 2010
Ms. Say What?
Hi Ms. Joy,
My first interview went all wrong. I don’t know what happened. The reporter and I got along incredibly and we talked for hours about my life and my background. We also talked about funny, everyday life stuff and shared stories with each other. I was so relaxed and thought I did great but when I got the interview all my quotes were wrong and the things I thought were the most important got completely left out. What did I do?
– Ms. Say What? in San Francisco
Ms. Say What,
What happened to you can happen to anyone. It sounds like you said too much and got off subject. Often, we think that the most important thing to know for an interview is how to be verbose but, a lot of times the real knowledge is in knowing when to stop talking. While you’re being chatty and personable, you want to stick to the facts, drive your points home and not get misquoted.
It’s easy to get relaxed, distracted, and start giving the reporter too much background. By the time you finish, the article is about the time you wrecked the family car on prom night instead of your forthcoming project. It’s easier to stay on point if you give yourself a game plan in the form of a Fact Sheet.
Fact Sheets are simple. They are one page of bullet pointed facts (hence, fact sheet, ahem) that are concise and easy to read. Each fact should be one sentence in length. Keep it simple to memorize so you can recall these points quickly and effortlessly. This will help you stay on subject even if your interviewer wanders off.
Plus, you can always send the fact sheet to the journalist when you confirm your interview. This will help them know exactly what the key messages are and help them shape the story. They may even ask you questions straight off the fact sheet. That practically makes it a cheat sheet.
Outline the facts, memorize them and stick to them. Hopefully you won’t find yourself reading another article about YOU wondering, “Did I say that?”
Keep rising!
Joy
Friday, October 29, 2010
Ms. Beauty Notes
Hi Joy,
I've been a singer my whole life and love being on stage. I also understand what it takes to feel gorgeous in front of a crowd under the hot spotlight. I'm now launching a new beauty line for women but I can't seem to talk about it. I have some kind of disconnect. Everyone knows me as a singer. How do I talk about this beauty line without having one take away from the other? This line is my dream. I don't want to mess it up.
-Beauty Notes in New Orleans, LA
Ms. Beauty Notes,
From where I'm sitting, being a performer with a beauty line is brilliant. You spend lots of time getting made up just to sweat and possibly clog your pores with all of that beauty while you perform under bright, hot lights. If you've been able to maintain smooth, supple skin inspite of your schedule and career demands, that is a secret that needs to be shared.
First, realize that singing is "what" you do and the beauty line is something you have "created." Neither of these things are you as a whole, they are simply extensions of you and your overall goals.
Second, instead of focusing on the disconnect, telescope the connections. As a performer, you understand the pressures of beauty on women. Let others know that you understand that pressure. Talk about how you overcome the societal obsession with perfection. Define what beauty means to you. Tell women how your products will make them experience their own definition of beauty.
Your key will be consistent personalization, not disconnections. These personalizations will birth connections to other human beings seeking your products. The fact that you have enjoyed a career that also comes with a lot of scrutiny about appearance is a strength and huge advantage for your new business.
Keep rising!
Joy
Thursday, October 28, 2010
Mr. Dollar Short

We all love free money. Any time you can raise funds that don't have to be paid back, it feels like heaven. Today's ASK JOY column deals with running a successful crowdfunding campaign for any type of project or venture:
Hi Ms. Joy,
I’m really frustrated! I’m an Actor/Director and I’ve been trying crowdfunding to get seed money for a horror film I’d direct and star in. Nothing is happening it’s just failing. I’m trying to raise $5,000. I’ve emailed all my entire address book of over 600 people. I Facebooked, Twittered and all that for 60 days but only raised $200. What am I doing wrong? How many more ways can I get the word out?
- Dollar Short in Marina Del Ray
Mr. Dollar Short,
Crowdfunding can be a great way to announce a new project to your support network and gather monies that you don’t have to pay back. It can really work. Based on what you’ve told me, it’s possible that your problem falls into one of four categories: Contacts, Campaign Length, Return on Investment, or Method of Outreach.
Contacts are the first cornerstone of a crowdfunding campaign. You need to have enough friends, family, and associates to reach out to. Do the real math on your campaign. If you need $5,000, are your 600 contacts really enough to raise that kind of capital? Let’s say everyone you know gives a dollar, that’s only $600. Perhaps most of your contacts are having money woes from the recession and you don’t know 50 people who can each donate $100 or, even $10.
You have to know who comprises your contacts. If your network is only relatives, a few friends from college, other actors and filmmakers, you may be barking up the wrong trees. If your relatives or college buds aren’t in the biz, there’s a strong possibility they didn’t understand what your project is and how the crowdfunding works. On the flip side, your actor and filmmaking contacts may be too preoccupied with their own projects to care about yours. In LA, even your mailman has a screenplay. Know your contacts.
Your second issue could be campaign length. You let your campaign run for 60 days. Someone asking you for money for over a month can become annoying. Having 60 days to donate doesn’t create a real sense of urgency. Fundraising efforts have to light a fire under someone’s butt quick, fast and in a hurry. Shorter is better.
The ROI, or return on investment, has to entice your target audiences. You can’t just send “thank you” notes or offer a dvd. Be imaginative and fun so that your benefactor gifts stand out and strike a cord with most of your immediate contacts.
Now, if none of these are the problem, it could be your outreach methods. It’s great that you put your campaign on Twitter and Facebook but, if those groups aren’t that big, that can be a non-solution. A Twitter audience of 70 followers and a Facebook friend list of 134 folks isn’t cutting it. Just blasting people with generic emails won’t work either. Few people like to be “generally” asked for money even if they like you.
Don’t send Facebook email blasts that will only get lost amongst other Facebook email blasts. Take the time to personalize. Reach out personally by phone or letter to your aunt that sends you money for every holiday. Take time to directly contact your friend that made a bunch of money online. You know who your whales are. Cater to them in a way that would put Vegas to shame.
Make sure there’s more than one way to donate and that people understand this. Ask the people who love you to help spread the word. State all of this in your video (and you should create a video to complement your campaign).
Look at these categories and see if you can re-strategize to give your campaign some momentum. On a side note, don’t forget to actually ask for the money. People need to understand that you actually need cash and that even a dollar will make a different. Say it! Don’t assume they know it.
Keep rising!
Joy
Ms. Here To Stay

Hi Joy,
Once upon a time, I moved to NYC and got involved in the improv comedy scene as well as a major Off-Broadway theater. I then got pregnant via a fast and furious romance, got married, gave birth to a beautiful boy and became a full-time mom.
At 3.8 years old, our son was diagnosed with a rare, aggressive cancer in his nerve tissue. I had the rare gift of care taking 24/7 for the next two years while he was in treatment. He was almost six when he passed away.
My heart stopped beating. I literally lost a year of my life. I changed my career path for years and didn’t pursue acting. Yet, acting never left my soul- especially independent film. I’ve now found my way back and realize that my gift is artistry that enables others to identify their experiences. I’ve jumped across the country again and am in LA acting, writing, and creating.
This is all a part of me but, should I share my story? If so, how do I do it in a way that lets people know I’m here for the long haul and devoted to acting? And, since I’m not a spring chicken coming to this town, how do I package myself?
- Here To Stay in LA
Ms. Here To Stay,
What an amazing life! To answer your first question, Yes. If it would have helped you to hear a similar story then, you should share (if you want to). As a woman, a mother, an actress, a writer and all the other nouns that make you unique, it’s reasonable to think your experiences have informed your life and your work. They’re not shameful or embarrassing. If anything, moving forward after such loss affirms your commitment to living a passionate life.
You never have to bare your total soul and you have the power to stop talking about it whenever you choose. You never know what will happen. Your journey, strength and generosity might just change someone else’s life.
If you tap into the reasons why you are pursuing your artistry again, the truth of that will be what you need to express to others. The passionate reasons driving you are what you use to let people know you’re devoted to acting and here to stay. These passionate reasons will also help others see and feel your humanity.
Don’t worry about spring chickens or any other seasonal fowl. The fact that you know some real things about real life is your advantage. Look at sharing your story with women’s lifestyle media such as “Woman’s World” or “More” magazines and lifestyle TV formats such as CBS’ new show “The Talk” with Julie Chen and Holly Robinson Peete.
Also, if you get a moment, take a look at Benu Mabhena’s case study here. This is an actress whose past informed her work in Blood Diamond and her social outreach has been a complement to her work and life.
Keep rising!
Joy
Wednesday, October 27, 2010
ASK JOY

Change is good. For the past 6 months, I have been collaborating with my fabulous team to perfect what Do It In Public is all about. The fruits of this labor will include relaunching my speaker website in November 2010, launching a private, by invitation-only PR consulting club for self-promoters entitled DO IT! and, maintaining a wonderful calendar of international speaking engagements.
Starting tomorrow, my blog will become the home of my PR advice column, Ask Joy. Here, confounded self-promoters will have their PR questions answered. If you have questions that you want to send in, please email them to joy@doitinpublic.com with the subject line, "Ask Joy"
Please understand that due to volume, I can't answer every question that I receive. Submission of your question relinquishes all rights to your question. Thank you for joining on me on this beautiful journey of self-publicity power.